Terms & Conditions

By using this website and purchasing services or products, you agree to the following terms and conditions.

Services

All design services are customized based on client requests and project details provided at the time of booking or purchase. Clear communication and accurate project information are required to ensure the best results.

Payments

Full payment is expected upfront before any design work begins. Payments must be completed through the approved payment methods listed on the website.

Revisions

Certain services may include a limited number of revisions. Additional revisions or add-ons outside of the original project scope may require additional fees. If add-ons are requested, a payment link will be sent so the add-on service can be added to the cart and completed before work continues.

Turnaround Time

Estimated turnaround times vary depending on the service selected and overall project complexity. If a project is time-sensitive, the requested deadline should be included in the project notes before checkout.

Intellectual Property

Final approved designs delivered to clients may be used for personal or business use unless otherwise agreed upon. Picassu Visuals reserves the right to display completed work in portfolios or promotional content unless requested otherwise in writing.

Changes to Terms

Terms and Conditions may be updated at any time without prior notice.

Privacy Policy

This Privacy Policy explains how information is collected and used when visiting this website or purchasing services.

Information Collected

Information such as names, email addresses, billing details, and project information may be collected when submitting inquiries, placing orders, or contacting the business.

Use of Information

Collected information is used to process orders and payments, communicate about services or projects, improve website functionality and customer experience, and respond to inquiries or updates related to services requested through the website.

Cookies

This website may use cookies or analytics tools to improve browsing experience and website performance.

Policy Updates

This Privacy Policy may be updated periodically without prior notice.

Refund Policy

Due to the customized nature of creative services and digital products, refunds are limited once work has started or files have been delivered. Deposits, completed design work, and delivered products are generally non-refundable. Refund requests may be reviewed on a case-by-case basis before project completion.

Questions regarding refunds or order concerns can be submitted through the website contact form or listed business email.